The equation holds true that whoever runs the business also defines it, especially customer engagement and service that follows.

I knew after my first of many correspondences and subsequent transactions Peter delivers in spades. I’m talking about follow-up to questions with comprehensive responses, through to special requests for not-usually-sold-separately robotic parts. The Tribotix website makes clear the breadth & depth they cover in domain of robotics, which is well reflected in Peter and his teams dedication to notable customer service.

Samuel LiapisEngineer

The support and partnership that Tribotix have offered our school and our students has been incredible. The range of products and knowledge from Peter and the team is phenomenal, as is there interest in getting involved with educational institutions to support student engagement in robotics. Our Semi-Autonomous Rescue Team (S.A.R.T.) has seen great success on an international stage at RoboCup, but the support and knowledge from Tribotix is facilitating those students to go above and beyond what they thought possible

Graham StockS.A.R.T. Team Mentor & STEM Coordinator

Tribotix makes robotics education real. From fast quotes to custom kits to rapid support, Tribotix, and chiefly Peter, have helped provide the tools that help empower our students to do remarkable things such as CHARM: Coin Handling Arm for Robotics Mastery As Peter is from the University Educational sector, he “gets it” and will move heaven and Earth to deliver the tools we need to empower and advance our students learning to new heights.

A/Prof Surya P. N. SinghSenior Lecturer (Mechatronics) - Robotics Design Lab | UQ Robotics

Got some amazing support from these guys when I was at my wit’s end! Timely, friendly, lifesaver.

Ryan MaddenEngineer

As an edtech start-up we were fortunate to be introduced to Peter Turner at Tribotix. We were so impressed with Peter’s in-depth knowledge of robotics and passion for education that we have been fortunate enough to develop an on-going business partnership with him. He has been incredibly generous with his time and his guidance in recommending suitable robotics kits for our business has been invaluable.

Anne TumikCo-founder & Director of incub8 Education Pty Ltd.

Peter and the Tribotix team went above and beyond with the support they provided us throughout our robotics project. Peter provided extensive advice and information on many aspects of our manipulator build, in addition to extremely good hardware prices. Thanks to their unparalleled knowledge of robotic systems, our project was an overwhelming success! I highly recommend Tribotix for any of your robotic hardware needs.

Ryan CarterMechanical Engineering Student at The University of Melbourne

Tribotix certainly makes dreams come true. I’ve always dreamt of owning a Genibo, now today I have two. Thank you Tribotix, and especially Peter Turner for making this a reality, and for your ongoing support and guidance. Looking forward to doing business again soon.

Christian De JagerLearning Development Advisor

I’ve always had the best kind of service from the team at tribotix, from providing advice and good rates on hardware to indulging my abstract curiosity into the world of physics, robotics and other geeky things.

Adam PurdieMad Scientist

I bought and received a product from Tribotix, and started using it when I realised that there was a new version that had just been released. I was disappointed. Although it was my fault that I didn’t do enough research about the product, plus, it was already unboxed and used, I thought I would contact Tribotix anyway, to see if they could swap it to the new version. They responded to me straight away, with a straight answer “Yes we do”. No questions asked. They even said I could still keep using the one I’ve got until the new one arrived…It made my day!

I think this is the epitome of great customer service, helping customers solve their problems. I would definitely look at Tribotix’s website first to find gadgets for my future projects, and I would encourage people to do the same. So they sent me the new one, without asking me first to return the old one to them…they trust customers too!

Koji Yasui